PRIVACY POLICY
We collect personal information from you, where it is necessary to carry out our functions. This information includes your name, contact information, location, interactions with us and health information.
Providing some information is optional. If you choose not to enter a contact detail, we'll be unable to get in touch or provide longer-term health services.
We keep your information safe by storing it in encrypted files, using web-based products that are Health Insurance Portability and Accountability Act (HIPAA) compliant and that your data is only accessed in a Health Information Standards Organization (HISO) compliant firewall. We protect our data with all reasonable technical and process controls.
We use Cliniko software for bookings and MyPractice Patient Management System to securely store medical data in the cloud, fully complying with the NZ privacy laws. We keep your information for 10 years after your death (or sooner with your permission) at which point we securely destroy it by securely erasing all digital traces of it.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us via hello@realwellth.health. Our physical business address is 14 Laing St, Port Chalmers, 9023, Dunedin, Alternatively, you can contact us via 0274602226 (Dr Zuzana Oravcova-Wheeler, aka Dr Zuzi) or 02135625890 (Coach Ilse Erasmus)
This policy is generated by the Privacy Statement Generator of the New Zealand Privacy Commissioner.
Last updated by Dr Zuzana Oravcova-Wheeler on the 28th of April, 2024
IMPORTANT PRIVACY STATEMENT
Please note that this practice is contributing to, and accessing healthcare information from HealthOne -
What is HealthOne?
HealthOne is a south island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act, 2020 as well as Rule 5 (Storage and Security of Health Information) set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing healthone.privacy@pegasus.org.nz”
